Souvaly (“we,” “us,” or “our”) is dedicated to protecting your privacy and is committed to complying with applicable privacy regulations, including those regarding the use of Microsoft Ads for marketing purposes. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website (“Site”). By using our Site, you consent to the practices outlined in this Privacy Policy.
Information We Collect
1. Personal Information You Provide
•When you make a purchase, create an account, or contact us, you provide personal information such as your name, email address, phone number, and shipping and billing addresses. Payment information is processed securely by third-party providers and is not stored on our servers.
2. Automatically Collected Information
•We may collect information about your device, browsing behavior, and usage patterns, including IP address, browser type, pages viewed, and time spent on the Site.
3. Cookies and Tracking Technologies
•Our Site uses cookies and similar tracking technologies to enhance user experience, monitor Site performance, and support marketing efforts. Third-party services, such as Microsoft Ads, help us track interactions and provide targeted advertising.
How We Use Microsoft Ads
1. Targeted Advertising
•Microsoft Ads allows us to display relevant ads based on your interactions with our Site, including browsing and purchasing behaviors.
2. Conversion Tracking
•We use Microsoft Ads to track when users complete specific actions, such as purchasing a product after clicking one of our ads. This helps us measure and improve our advertising campaigns.
3. Remarketing
•We may use data collected by Microsoft Ads for remarketing purposes, displaying ads to remind you of products or services that may interest you.
How We Use Your Information
The information we collect is used to:
1. Provide Services
•Process orders, handle inquiries, and provide customer support.
2. Personalize Content
•Offer tailored product recommendations and promotional content based on your preferences.
3. Marketing Communications
•Send updates and marketing messages, particularly via Microsoft Ads, if you have opted in to receive them.
4. Analytics and Improvement
•Monitor Site usage and enhance our services and customer experience.
5. Legal Compliance
•Fulfill legal obligations and protect our legal rights.
Sharing Your Information
We do not sell your personal data; however, we may share your information with:
1. Service Providers
•Third-party vendors, such as Microsoft, who support our advertising and analytics efforts.
2. Legal Compliance
•To comply with legal obligations, court orders, or regulatory requests.
3. Business Transfers
•In the event of a merger, acquisition, or sale of assets.
Security Measures
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Access to personal information is restricted to authorized personnel only, and we utilize industry-standard security practices.
Consumer Privacy Rights (GDPR and CCPA)
If you reside in the European Union or California, you have certain rights under GDPR and CCPA regarding your personal data, including the right to access, correct, delete, or restrict processing of your data. You may also opt out of data sharing for targeted advertising purposes.
To exercise your rights, please contact us at [email protected] or call +1 (970) 424-5777. Verification of your identity may be required.
Microsoft Ads Opt-Out
You may opt out of personalized advertising from Microsoft Ads by visiting Microsoft’s privacy settings at https://account.microsoft.com/privacy/ad-settings.
Children’s Privacy
Our Site is intended for users aged 18 and older. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Contact Information
For any questions about this Privacy Policy or if you wish to exercise your privacy rights, please reach out to:
Souvaly
10320 Rolly Rd, Los Altos Hills, CA 94024, USA
Phone: +1 (970) 424-5777
Email: [email protected]
This Privacy Policy ensures that Souvaly protects your privacy and provides transparency regarding Microsoft Ads data use.